TSYS is responsible tor handling all chargebacks and chargeback related questions.
If you need further assistance with chargeback related questions, contact the TSYS Chargeback Department at the following phone number.
- Enter MID, select option 4 (chargebacks), then select option 0 (operator)
- Can be helpful to ask to speak with a Senior Chargeback Specialist
If you have received a chargeback notification, we highly recommend that you respond immediately and provide the requested documentation.
To Submit Documents to the TSYS Chargeback Department:
- Upload: https://merlinkresponse.com/
- Fax: 706-644-5210
After submitting documentation to TSYS, we highly recommend that you call the TSYS chargeback department to confirm that they received your documents.