What is the difference between Charge, Refund, Authorize, and Force; what do these "Actions" do?

The Action field will change the type credit card transaction being performed:

Charge This is the most common Action in the system. This will charge the card that is processed.
Refund This will refund money from your merchant account to the client's credit card.
Authorize This only verifies that the card is valid and that there are enough funds available in their account. The transaction will be marked as "Hold" in your account History. The funds on the customers card will be placed on hold (pending transaction). However, the funds will not be actually charged. To initiate the capture of funds from the customer's card so that you can get paid, you must change the Transaction Status from "Hold" to "Capture".
Force If a credit card is declined, it is possible for the client to call the 800 number on the back of the card to obtain a "Force Code" (aka Approval Code) which will allow the transaction to go through. A common use of this is on Debit Cards that have a daily limit. If a customer calls the 800 number on the back of the card and obtains a Force Code, you can then process the transaction as a Force. Simply enter the Force Code in the "Force Code" field, and enter the rest of the credit card information as you normally would. Note: Do not enter invalid force codes on the transaction as it will block all batches until the force code is resolved.

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