What is the difference between transaction searching and batch history?

The credit card industry uses batches to settle funds.  In other words, if a merchant runs 10 transactions for $1 each, the merchant will receive one $10 deposit (instead of 10 separate $1 deposits). Searching for transactions is useful to find a particular charge associated with a particular customer.

Batches are useful for determining the actual deposit amounts and transfers made into your checking account. Batches will be separated into 2 categories: your current unsettled batch and previous settled batches.



Submit a Request

Submit your support questions here.
We'll be in touch as soon as possible


Got Questions?

We’re here to help. Call us and speak
with a Customer Support Representative.


TOLL FREE(800) 601-0230 x3

TOLL(805) 563-1520

BACKUP(805) 426-0404

FAX FREE(800) 771-3821

FAX TOLL(805) 569-3821

Send your Feedback

Let us know how we can improve.
We’re always happy to hear from you!