How do I add Amex to my existing merchant account with PayJunction?

American Express OptBlue

If you would like to add Amex OptBlue to your account, simply call our Support department to get started. PayJunction Support can be reached at 800-601-0230 x 3, M-F, 6am-5pm PST.

American Express Direct

If you prefer to setup an American Express Direct account, then you must contact American Express to get started: 1-800-528-5200. Once you have the Amex Direct account number, please contact the PayJunction help desk by calling 1-800-601-0230, option 3 then option 2 for customer support. Our support representatives will verify security for your account and then work with you to add the Amex Direct number to your account so that you can accept Amex transactions.

The information contained in this article pertains to direct merchant accounts with PayJunction. If you see a yellow band near the top of the Batches Overview page asking you to call a different company on questions related to deposits and fees then you are not a direct merchant with PayJunction and should call the number provided instead.

Submit a Request

Submit your support questions here.
We'll be in touch as soon as possible

SUBMIT REQUEST

Got Questions?

We’re here to help. Call us and speak
with a Customer Support Representative.

CALL US

TOLL FREE(800) 601-0230 x3

TOLL(805) 563-1520

BACKUP(805) 426-0404


FAX FREE(800) 771-3821

FAX TOLL(805) 569-3821

Send your Feedback

Let us know how we can improve.
We’re always happy to hear from you!

SEND FEEDBACK