Lane Closed Screen on Smart Terminal

If your Smart Terminal is not responding correctly, there are a few things that you can do to resolve it. Lane closed generally means that the Smart Terminal does not have an internet connection. 

laneclosed.png

  1. The ethernet cable needs to be plugged into the port with the pink sticker on the bottom right of the Smart Terminal.

    Screen_Shot_2017-06-07_at_10.18.28_AM.png
  2. The other end of the ethernet cable needs to plugged into a working port in the wall, ethernet switch or router.
  3. Once the ethernet cable has been plugged in correctly, reboot the Smart Terminal (unplug from power, then plug back in). Allow the Smart Terminal to completely boot up. The desired screen should be the blue Smart Terminal by PayJunction screen.

Submit a Request

Submit your support questions here.
We'll be in touch as soon as possible

SUBMIT REQUEST

Got Questions?

We’re here to help. Call us and speak
with a Customer Support Representative.

CALL US

TOLL FREE(800) 601-0230 x3

TOLL(805) 563-1520

BACKUP(805) 426-0404


FAX FREE(800) 771-3821

FAX TOLL(805) 569-3821

Send your Feedback

Let us know how we can improve.
We’re always happy to hear from you!

SEND FEEDBACK