Declined 05 and Other AVS Code Responses

PPayJunction will return a standardized response code for each of your transactions.

In general, 00 is the only approval code our system will return (the rest are all decline codes).

A declined 05 is the most common and general decline code.

Our approval and decline codes are structured so that you can quickly determine the type of decline code you're dealing with:

Code
Description
Two-digit numeric response codes A 00 approval response or a decline response code generated from the credit card processing networks and the customer's issuing credit card bank. This cannot be overridden without contacting the issuing bank or correcting a problem at the processor level.
Two-digit alpha character response codes A decline response code generated by the PayJunction system. This usually indicates something is configured incorrectly with the merchant's terminal or file. This can also be a PayJunction-specific decline.

Approval Codes

Response
Description
00 Approval
85 Approval (generally not used anymore)

Decline Codes

Response
Description
01 Declined - Call Issuer
04 Declined - Pick Up Card
05 Declined - Do Not Honor See: What is a "05" Do Not Honor decline code?
10 Declined - Partial Approval  See: What Is A "10" Partial Approval Decline Code
12 Declined - Invalid Transaction
13 Declined - Card Amount Invalid
14 Declined - Card Number Invalid
15 Declined - No Such Issuer
19 Declined - Re-Enter
51 Declined - Insufficient Funds
54 Declined - Card Expired
57 Declined - Service Not Allowed
61 Declined - Customer Exceeds Withdrawal Limit
62 Declined - Restricted SIC Code
63 Declined - Restricted
65 Declined - Customer Exceeds Activity Limit
78 Declined - No Account
97 Declined - CVV MisMatch 

PayJunction-Specific Decline Codes

Response
Description
AA Declined - AVS No Match: Address
AI Declined - AVS International AVS Not Supported
AN Declined - AVS Not Supported
AU Declined - AVS Unavailable
AW Declined - AVS Not Working
AX Declined - AVS: No Match: Address and ZIP
AY Declined - AVS: No Match: Address or ZIP
AZ Declined - AVS: No Match: ZIP
BC

Declined - Card Brand Not Supported

See: What is a "BC" Card Brand Not Supported decline code? Contact PayJunction to assist in activating this type of card brand on your account. See: How do I accept American Express?

BD

Declined - Merchant Deactivated

Contact your merchant account provider, ISO or sales representative. Your account appears to be turned off.

BT

Declined - Terminal File Configuration Error

Contact PayJunction to resolve a configuration error.

BM

Declined - Merchant File Configuration Error

Contact PayJunction to resolve a configuration error.

CE Declined - No Match: CVV Trinity 1.0 Response
CN Declined - CVV Not Supported
CR

Declined - Chip Card Removed

See: What is a "CR" Chip Card Removed decline code?

CV Declined - No Match: CVV Trinity 2.0 Response
DT

Declined - Duplicate Transaction

The same transaction amount, invoice number and credit card charge account has been attempted within the last 10 minutes. This is most likely a mistake, change the invoice number or wait 10 minutes and try again. See: What is a "DT" Duplicate Transaction decline code?

FB

Declined - Fraud Card Blacklisted

Account blocked by merchant.

FF Declined - Fraud Engine
FG Declined -  Account blocked by PayJunction for fraud.
GB Declined - General Bank Error
GF Declined - General Format Error
GL Declined - General Login Error
GS Declined - General System Error
GK Declined - General System Unknown Error
GU

Declined - General Upstream ErrorThere was a problem connecting to the processing networks.  Try again in one minute.

There was a problem connecting to the processing networks. Try again in one minute.

LD

Declined - Merchant Daily Limit Exceeded

See: How do I increase my processing limits?

LM

Declined - Merchant Monthly Limit Exceeded

See: How do I increase my processing limits? 

LT

Declined - Merchant Per Transaction Limit Exceed

See: How do I increase my processing limits? 

NR Nacha Reject
OL

Declined - Merchant Over Processing Limit

See: How do I increase my processing limits?

PP

Declined - Purged Payment

PayJunction has deleted an old, unused or expired payment from the system. Obtain an updated form of payment from your customer.

RC

Declined - Stop Recurring

The customer has specifically requested that the issuer block your recurring transactions from processing again. Obtain an updated form of payment from your customer, or have the customer remove the block.

SR

Declined - Transaction Rejected at Settlement.

For an unknown reason, this transaction was deemed unacceptable at settlement time. In this case, the authorization code has been canceled and funds have not been transferred. Contact the customer and the customer’s issuer to resolve the issue.

UC

Declined - Refund Cannot Exceed Charge Amount

A refund amount cannot be more than you have charged a customer's card within the last 12 months. If you just ran this transaction, please try to void the charge instead.

See: What is a "UC" Uncharged Refund decline code?

QuickLink Unique Response Codes

The following tables indicate possible responses in our QuickLink API service to submitted transactions. These response codes will be returned by our service via the "dc_response_code" POST field.

Response
Description
FE There was a format error with your Trinity Gateway Service (API) request.
NL Aborted because of a system error, please try again later.
AB Aborted because of an upstream system error, please try again later.
80 Declined because of an invalid date.
13 Declined because the amount is invalid.
14 Declined because the card number is invalid.
93 Declined because there is a violation (the transaction could not be completed).
96 Declined because of a system error.
N7 Declined because of a CVV2/CVC2 mismatch.
M4 Declined.
N4 Declined because the amount exceeds issuer withdrawal limit.
RE Address verification failed because Address Verification System is not working.
SE Address verification failed because Address Verification System is unavailable.
EE Address verification failed because the ZIP transaction is not a mail or phone order.
GE Address verification failed because international support is unavailable.
CE Declined because CVV2 or CVC2 code did not match.
FG Fraud Engine General
XE Address verification failed because ZIP and address did not match.
YE Address verification failed because ZIP and address did not match.
OE Address verification failed because address or ZIP did not match.
UE Address verification failed because cardholder address is unavailable.
ZE Address verification failed because ZIP  did not match.
93 Declined because there is a violation (the transaction could not be completed).

Nacha Return Status Codes

Status values starting with the letter R are Nacha-specification rejects and return reason codes that indicate that the consumer portion of the payment has been returned (typically a closed bank account, invalid bank account, insufficient funds or dispute). If a payment is unsuccessful, PayJunction usually gets the return message from the ACH network within two to four business days of payment submission.

Code Description Detail
R01 Insufficient funds Available balance is not sufficient to cover the amount of the debit entry.
R02 Bank account closed Previously active account has been closed by the customer of RDFI.
R03 No bank account or unable to locate account Account number does not correspond to the individual identified in the entry or the account number designated is not an open account.
R04 Invalid bank account number Account number structure is not valid.
R05 Unauthorized debit Unauthorized debit to consumer account using corporate SEC code.
R06 Returned per ODFI request ODFI requested the RDFI to return the entry.
R07 Authorization revoked by customer Receiver has revoked authorization.
R08 Payment stopped Receiver of a recurring debit has stopped payment of an entry.
R09 Uncollected funds Collected funds are not sufficient for payment of the debit entry.
R10 Customer advises not authorized Receiver has advised RDFI that originator is not authorized to debit his bank account.
R11 Check truncation entry return To be used when returning a check truncation entry.
R12 Branch sold to another RDFI RDFI unable to post entry destined for a bank account maintained at a branch sold to another financial institution.
R13 RDFI not qualified to participate Financial institution does not receive commercial ACH entries.
R14 Representative payee deceased or unable to continue in that capacity The representative payee authorized to accept entries on behalf of a beneficiary is either deceased or unable to continue in that capacity.
R15 Beneficiary or bank account holder (1) the beneficiary entitled to payments is deceased or (2) the bank account holder other than a representative payee is deceased.
R16 Bank account frozen Funds in the bank account are unavailable due to action by RDFI or legal order.
R17 File record edit criteria Fields rejected by RDFI processing (identified in return addenda).
R18 Improper effective entry date Entries have been presented prior to the first available processing window for the effective date.
R19 Amount field error Improper formatting of the amount field.
R20 Non-payment bank account Entry destined for non-payment bank account defined by regulation.
R21 Invalid company ID number The company ID information not valid (normally CIE entries).
R22 Invalid individual ID number Individual ID used by receiver is incorrect (CIE entries).
R23 Credit entry refused by receiver Receiver returned entry because minimum or exact amount not remitted, bank account is subject to litigation, or payment represents an overpayment, originator is not known to receiver or receiver has not authorized this credit entry to this bank account.
R24 Duplicate entry RDFI has received a duplicate entry.
R25 Addenda error Improper formatting of the addenda record information.
R26 Mandatory field error Improper information in one of the mandatory fields.
R27 Trace number error Original entry trace number is not valid for return entry; or addenda trace numbers do not correspond with entry detail record.
R28 Transit routing number check digit error Check digit for the transit routing number is incorrect.
R29 Corporate customer advises not authorized

RDFI has bee notified by the corporate receiver that debit entry of originator is not authorized.

Click Here to learn how to resolve this issue.

R30 RDFI not a participant in the check truncation program Financial institution not participating in automated check safe keeping application.
R31 Permissible return entry (CCD and CTX only) RDFI has been notified by the ODFI that it agrees to accept a CCD or CTX return entry.
R32 RDFI non-settlement RDFI is not able to settle the entry.
R33 Return of XCK entry RDFI determines at its sole discretion to return an XCK entry; an XCK return entry may be initiated by midnight of the sixtieth day following the settlement date if the XCK entry.
R34 Limited participation RDFI RDFI participation has been limited by a federal or state supervisor.
R35 Return of improper debit entry ACH debit not permitted for use with the CIE standard entry class code (except for reversals).
 

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