If your Smart Terminal is not responding correctly, there are a few things that you can do to resolve it. Lane Closed or No Connection generally means that the Smart Terminal does not have an internet connection.
- The ethernet cable needs to be plugged into the port with the pink sticker on the bottom right of the Smart Terminal.
- The other end of the ethernet cable needs to plugged into a working port in the wall, ethernet switch or router.
- Once the ethernet cable has been plugged in correctly, reboot the Smart Terminal (unplug from power, then plug back in). Allow the Smart Terminal to completely boot up. The desired screen should be the blue PayJunction or Smart Terminal by PayJunction screen.