You may re-attempt to collect this charge no more than two times within 180 days of the original transaction.
- To recharge an ACH transaction that rejected due to Insufficient funds, go to the left side menu and hover over Alerts and select ACH Rejects.
- Then hover over the eyeball for the rejected transaction, and click the option to Recharge Account.
- On the following screen, confirm that all of the information is correct, then click the Process button.