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How do I Recharge a Rejected ACH R01 transaction (Insufficient Funds)?

You may re-attempt to collect this charge no more than two times within 180 days of the original transaction.
  1. To recharge an ACH transaction that rejected due to Insufficient funds, go to the left side menu and hover over Alerts and select ACH Rejects.reject_alert.png

  2. Then hover over the eyeball for the rejected transaction, and click the option to Recharge Account.

  3. On the following screen, confirm that all of the information is correct, then click the Process button.