PayJunction supports batch reversals.
A batch reversal will remove any temporary authorizations that were previously held on a customer's credit card by a transaction that has now been voided.
Batch reversals occur at settlement time for any transaction whose status is set to "Void."
A reversal communicates to the credit card companies that the merchant no longer intends to collect a certain transaction (thereby releasing the funds back to the customer).
To change your batch reversal settings:
- Click the More button on the left side of the page, then Accounts.
- Select the account you want to edit.
- Under the Account Settings, click the blue Edit button.
- Check the Batch Reversals checkbox to enable/disable Batch Reversals.
- Click Submit to save changes.