Recharge a Customer Using a Previous Transaction

This guide explains how to recharge a customer by reusing a card from a previous transaction, allowing you to quickly and conveniently process a new charge without having to re-enter card details.

Step 1: Search for the Previous Transaction

1. Click on Search.
   
2. Search for the transaction using any combination of the following fields. We recommend searching by the customer ID or the first name, last name and last four digits of the customer's card.

Step 2: Select the Recharge Option

1. Click the three-dot icon on the left side of the transaction to open the options menu.
2. Select Recharge Account to be redirected to the New Transaction page with the card information prefilled.
   

Step 3: Process the Transaction

1. Enter the amount you want to charge.
2. Update any other fields as needed (for example, invoice number).
3. Click Process to complete the transaction.