Open-Hearing

Open-Hearing is integrated with PayJunction. Simply follow the instructions below to connect Open-Hearing with your PayJunction account.

Process Overview

I- Activate Smart Terminals in the PayJunction portal:

II – Create API credentials in the PayJunction portal:

IV – Configure PayJunction in Open-Hearing:

I- Activate Smart Terminals in the PayJunction portal.:

• ZeroTouch Terminals (Ethernet cable devices): https://support.payjunction.com/hc/en-us/articles/360039613214-Installation-and-Setup-VIDEO-ZeroTouch-Terminal 
• Portable Terminals (Wifi enable devices): https://support.payjunction.com/hc/en-us/articles/4416213455771-Portable-Terminal-Installation-and-Setup-VIDEO

After activating your Smart Terminal(s), complete the following steps for each terminal that will be used with Open-Hearing:

1. Click the 3-Dots icon, then Edit:

   

2. Configure each smart terminal to: 

   

II – Create API credentials in the PayJunction portal:

1. Log in to your PayJunction account as an administrator. 
   Towards the bottom of the left navigation bar, select More, and then click API Credentials.

   

2. In the top-right corner of this view, click the Create New API Credential button.
   
3. Enter a First Name, Last Name, and an Email Address.
   To make activity generated through the Open-Hearing integration easy to identify in PayJunction, we recommend using the following naming convention:
   • FIRST NAME: "Open-Hearing"
   • LAST NAME: Your business or location name. You may abbreviate it if necessary, but do not include spaces.
   • EMAIL ADDRESS: noreply@payjunction.com
     
4. Create the Username and Password.
   • Usernane: Use the First Name and Last Name entered above, separated by an underscore. For example: OpenHearing_NameOfYourBusiness.
   • Password: Use at least 12 characters, including at least one uppercase letter, one lowercase letter, and one number.
     
5. If you have multiple accounts, make sure to assign the permission and DEFAULT to the account that will be used by Open-Hearing. 
   
6. Click the Submit button at the bottom of the page to save the new API credentials.

IV- Configure PayJunction in Open-Hearing

1. Expand Menu Bar.
   This step is optional, but it makes the next step easier by expanding the main bar to display the text description, the collapsed version only displays Icons.
   

2. Select Organization to expand down this section:

   

3. Click on Org. Settings then Payments: 
   

4. Type in the API login (user) and Password then click Check and load readers:

   

5. You should see the following confirmation message:

   

6. Use the dropdown in the Money goes to column and the + button to assign respectively the PayJunction Terminal Id and the Card Reader (Smart Terminal) of each Location:

   

   • Select from the Money goes to dropdown the PayJunction Terminal Ids used in each Location:

     

   • Select from the + dropdown the PayJunction Smart Terminal used in each Location:

     

7. Once the setup is completed:

   • Status should show Ready:

     

   • PayJunction should show Connected:
     

If you have additional questions, please contact our support:

• PayJunction: 800-601-0230
• OpenHearing:  862-800-5060