You will need to find a previous transaction to recharge a card. You can use the shortcut at the top of the page.
If you need to refund a customer instead, see: How do I refund a customer's transaction?
Follow these steps to recharge a card:
- Click on Process.
- Click on the Recharge button at the top right of the page.
- Type in the customer's name.
- You can also select the search criteria that you want to search by in the drop down menu.
- Click on the customer's name for the correct form of payment that you want to recharge and then click Charge under the card picture.
- Verify the information. Enter the dollar amount.
- Click the Process button at the bottom of the page. The Transaction Details page that follows will allow you to view transaction information as well as print or email receipts.