How do I recharge an existing customer?

Step-By-Step Instructions

If you need to refund a customer instead, see: How do I refund a customer's transaction?

Follow these steps to recharge a card:

1. Click on Customers.
   
   
   
2. Type in the customer's name. You can also select the search criteria that you want to search by in the drop down menu.
   
3. Click on the customer's name.
   
4. Then, press the Select Card button for the payment method that you want to recharge.
   
5. Then, click the green Charge button under the card picture.
   
   
   
6. On the next screen, verify that the information is correct and enter the dollar amount.
7. Click the Process button at the bottom of the page.
   
8. The Transaction Details page that follows will allow you to view transaction information as well as print or email receipts.